Govcon Solutions GovCon Connect Online Privacy Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Credit

2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com).

3. Collecting personal information

3.1 We may collect, store and use the following kinds of personal information:

  • (a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
  • (b) information that you provide to us when registering with our website (including your email address);
  • (c) information that you provide when completing your profile on our website (including your name and employment details);
  • (d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
  • (e) information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);
  • (f) information relating to any purchases you make of our products/services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details);
  • (g) information that you post to our website for publication on the internet (including your username, your profile pictures and the content of your posts);
  • (h) information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication);
  • (i) any other personal information that you choose to send to us.

3.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

4. Using personal information

4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2 We may use your personal information to:

  • (a) administer our website and business;
  • (b) personalise our website for you;
  • (c) enable your use of the services available on our website;
  • (d) send you goods purchased through our website;
  • (e) supply to you services purchased through our website;
  • (f) send statements, invoices and payment reminders to you, and collect payments from you;
  • (g) send you non-marketing commercial communications;
  • (h) send you email notifications that you have specifically requested;
  • (i) send you our email newsletter, if you have requested it;
  • (j) send you marketing communications relating to our business which we think may be of interest to you;
  • (k) deal with enquiries and complaints made by or about you relating to our website;
  • (l) keep our website secure and prevent fraud;
  • (m) verify compliance with the terms and conditions governing the use of our website.

4.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

4.4 Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.

4.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

4.6 All our website financial transactions are handled through our payment services provider, Total Merchant Services. You can review their privacy policy at http://totalmerchantservices.com/total-merchant-services-privacy-policy/. We will share information with our payment services provider only to the extent necessary for processing payments, refunding payments, and dealing with related complaints and queries.

5. Disclosing personal information

5.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

5.2 We may disclose your personal information:

  • (a) to the extent that we are required to do so by law;
  • (b) in connection with any ongoing or prospective legal proceedings;
  • (c) in order to establish, exercise or defend our legal rights;
  • (d) to the purchaser (or prospective purchaser) of any business or asset that we are selling or contemplating selling;
  • (e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information.

5.3 Except as provided in this policy, we will not provide your personal information to third parties.

6. International data transfers

6.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate.

6.2 Personal information that you publish on our website may be available around the world. We cannot prevent the use or misuse of such information by others.

6.3 You expressly agree to the transfers of personal information described in this section.

7. Retaining personal information

7.1 This section sets out our data retention policies and procedures.

7.2 Personal information that we process shall not be kept for longer than is necessary.

7.3 Notwithstanding the other provisions of this section, we will retain documents containing personal data:

  • (a) to the extent required by law;
  • (b) if we believe they may be relevant to any ongoing or prospective legal proceedings;
  • (c) in order to establish, exercise or defend our legal rights.

8. Security of personal information

8.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8.2 We will store all personal information you provide on our secure servers.

8.3 All electronic financial transactions entered into through our website will be protected by encryption technology.

8.4 You acknowledge that the transmission of information over the internet is inherently insecure.

8.5 You are responsible for keeping your password confidential.

9. Amendments

9.1 We may update this policy from time to time by publishing a new version on our website.

9.2 You should check this page occasionally to ensure you are happy with any changes.

9.3 We may notify you of changes to this policy by email.

10. Your rights

10.1 We may withhold personal information that you request to the extent permitted by law.

10.2 You may instruct us at any time not to process your personal information for marketing purposes.

10.3 In practice, you will usually either expressly agree in advance or be given an opportunity to opt out.

11. Third party websites

11.1 Our website includes hyperlinks to third party websites.

11.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

12. Updating information

12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

13. Cookies

13.1 Our website uses cookies.

13.2 A cookie is a file containing an identifier sent by a web server to a web browser.

13.3 Cookies may be persistent or session cookies.

13.4 Cookies do not typically contain personal information, but may be linked to personal data stored elsewhere.

13.5 We use only session cookies on our website.

13.8 Blocking all cookies will have a negative impact on usability.

13.9 If you block cookies, you will not be able to use all features on our website.